Plumbing Service Specialist (Sales & Project Development)

Location: Richmond, VA

Job Type: Full-Time

Salary Range: $75,000-$115,000 (DOE)

About the Opportunity

A leading commercial mechanical contractor is seeking an experienced Plumbing Service Specialist to support the continued growth of its Service Projects division.

This role combines technical expertise, estimating, project development, and customer relationship management to drive profitable plumbing service and replacement projects. You'll work closely with customers, sales, and operations to develop scopes of work, prepare estimates, and successfully transition awarded projects into execution.

If you have a strong plumbing background and enjoy solving customer challenges while growing business opportunities, this is an outstanding opportunity to advance your career.

Position Overview

The Plumbing Service Specialist serves as the technical expert for commercial plumbing service projects, helping customers identify capital improvements, repairs, replacements, and lifecycle solutions.

This position plays a critical role in project development—from customer consultation and estimating through project turnover and ongoing operational support.

Key Responsibilities

Business Development & Customer Support

• Partner with customers to identify plumbing service and capital improvement opportunities
• Develop project scopes that align with customer needs and budgets
• Support the sales team throughout the project development process
• Participate in customer presentations and technical discussions
• Assist with contract negotiations and change orders
• Build long-term customer relationships through trusted technical guidance

Estimating & Project Development

• Perform field surveys and site evaluations
• Develop detailed project scopes and estimating strategies
• Prepare:
  • Equipment selections
  • Quantity takeoffs
  • Cost estimates
  • Proposal packages
• Create sketches and drawings for permitting when required
• Solicit subcontractor and vendor pricing
• Coordinate crane, rigging, and specialty equipment requirements

Project Support

• Conduct project turnover meetings with Operations
• Review project scope, schedules, materials, and labor requirements
• Support field teams during project execution
• Mentor installation personnel and provide technical assistance
• Utilize field technology platforms and project management software
• Assist customers with capital budgeting and asset planning initiatives

Technical Leadership

• Become the subject matter expert for plumbing service offerings
• Review estimates prepared by other team members
• Recommend value-engineering solutions
• Identify opportunities to improve estimating accuracy and operational efficiency

Qualifications

Required

• 10+ years of experience in Plumbing, HVAC, Mechanical, or Electrical industries
• Experience in both:
  • Commercial Service Operations
  • Sales or Estimating
• Strong understanding of:
  • Commercial plumbing systems
  • Mechanical systems
  • Service project development
• Proficiency with Microsoft Word and Excel
• Strong analytical and problem-solving skills
• Excellent communication and presentation abilities
• Valid driver's license
• Ability to travel throughout assigned territory

Preferred

Experience with:

• Commercial plumbing estimating
• Service project sales
• Capital replacement projects
• Asset lifecycle planning
• Mechanical contracting
• Construction estimating software

What We Offer

• Competitive compensation
• Performance-based incentive opportunities
• Medical, Dental & Vision Insurance
• 401(k) with company match
• Paid Time Off and Holidays
• Career advancement opportunities
• Ongoing technical and professional development
• Stable, long-term employment with a respected industry leader

Work Environment

This position offers a dynamic work environment that includes:

• Customer facilities
• Commercial construction sites
• Office settings
• Mechanical rooms
• Rooftops
• Outdoor work in varying weather conditions

Occasional exposure to:

• Mechanical equipment
• Electrical systems
• Construction environments
• Heights
• Noise and vibration

Why Join Our Team?

This is an excellent opportunity for an experienced plumbing professional looking to transition from the field into a technical sales and project leadership role while staying connected to customers and operations.

You'll have the opportunity to influence major commercial service projects, build long-term customer partnerships, and help drive the continued growth of a highly respected mechanical contractor.

Apply today and bring your technical expertise, estimating skills, and customer focus to a team committed to excellence.