Human Resources Generalist

Job Title: HR Generalist

Location: Chesapeake, VA

Position Summary

The HR Generalist provides frontline Human Resources support and helps execute people programs and HR-related activities across the organization. This role plays a key part in onboarding, employee support, employee engagement, HR data integrity, and the local execution of corporate HR initiatives.

The HR Generalist serves as a first point of contact for teammates and leaders, helping resolve routine HR needs, route questions appropriately, support a positive employee experience, and ensure HR processes are completed accurately and timely.

Who We Are

Our client is a respected organization committed to building strong teams, supporting its employees, and delivering high-quality service to its customers. The company values safety, integrity, empathy, urgency, and teamwork, and is focused on creating a workplace where employees feel supported, informed, and engaged.

Perks of Joining Our Client

• Opportunity to grow within a collaborative Human Resources team

• Exposure to a wide range of HR functions, including onboarding, employee support, engagement, compliance, and HR operations

• Supportive team environment with opportunities to partner across departments and business units

• Ability to make a meaningful impact on the employee experience

• Full-time opportunity with room for continued professional development

Essential Duties and Responsibilities – A Day in the Life

• Answer and respond to employee questions related to benefits, wellness, policies, processes, and other general HR inquiries

• Provide a simple “front door” HR experience by resolving routine needs quickly or routing matters to the appropriate resource

• Maintain availability to teammates and support early intervention for employee relations questions and positive employee experiences

• Support onboarding activities, including administrative orientations, day-one readiness, I-9 completion, equipment setup, scheduling, and follow-up

• Partner with supervisors and HR Business Partners to support documented onboarding plans and ensure a smooth transition for new hires

• Review HR data and reports and partner with HR, Payroll, and Benefits teams to correct information in the ERP system

• Assist teammates with Workday and employee app access, including basic login issues

• Support execution of corporate and local HR programs, including engagement surveys, open enrollment, wellness initiatives, and related activities

• Participate in local business unit activities such as lunches, events, and volunteer opportunities to support culture and engagement

• Handle first-line employee relations matters and escalate issues to HR Business Partners and HR Managers as appropriate

• Route employee relations issues accurately and timely, ensuring proper documentation and follow-up

• Conduct and track exit interviews with teammates

• Log and track exit interview data, identify trends, and communicate insights to HR Business Partner partners

• Maintain accurate HR data, documentation, and records, including job descriptions

• Perform quality control on HR data, reporting, and transactions; identify discrepancies and take the lead in resolving corrections

• Organize HR documentation in alignment with company standards

• Ensure required labor law and employment posters are current and properly displayed

• Provide administrative, coordination, and execution support to HR Business Partners, HR Managers, and Operating Units

• Support the HR team and Operating Unit supervisors in coordinating employee training

• Support managers with tactical HR needs and the execution of people programs at the local level

• Perform other duties as assigned to support the needs of the business and HR team

Qualifications

Required Education and Experience

• High school diploma or equivalent required

• Basic knowledge of HR policies, procedures, and employment practices

• Understanding of confidentiality and professional HR standards

• Strong interpersonal and customer service skills

• Effective verbal and written communication skills

• Strong attention to detail with excellent organizational and follow-up skills

• Ability to prioritize tasks and manage multiple responsibilities in a fast-paced environment

• Ability to build trust and rapport with teammates and leaders

• Ability to exercise sound judgment and escalate issues appropriately

• Ability to work independently while collaborating effectively with the HR team

Required Knowledge, Skills, and Abilities

• Ability to provide professional and timely support to employees and leaders

• Ability to handle sensitive and confidential information with discretion

• Strong problem-solving skills and ability to route issues to the appropriate HR resource

• Comfortable working with HR systems, employee records, reporting, and data quality checks

• Ability to support onboarding, employee engagement, HR programs, documentation, and compliance-related activities

• Strong customer-service mindset with a focus on creating a positive employee experience

• Ability to adapt to changing priorities and business needs

Preferred Qualifications

• 2–3 years of experience in Human Resources or a related role preferred

• Associate’s or Bachelor’s degree in Human Resources, Business Administration, or a related field preferred

• Exposure to HR processes such as onboarding, employee support, employee relations, or data administration preferred

• Experience using Workday, Salesforce, ERP systems, or other HR-related platforms preferred

Physical Requirements

The physical demands described below are representative of those that must be met to successfully perform the essential functions of the job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Ability to see well, either naturally or with correction

• Ability to wear personal protective equipment as required, including hard hat, safety glasses, hearing protection, gloves, fall protection, safety shoes, high-visibility vest, and other required equipment

• All employees are expected to use good judgment while performing physical job requirements and remain aware of their own personal physical limitations

• Heavy lifting above 80 lbs. requires pre-planning and the use of material lifting equipment or personnel assistance

Equal Opportunity Employer

Our client is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, protected veteran status, or any other status protected by applicable law.